Cicatelli Associates Inc.

 

Cultural Competency

Cultural competency has been an integral part of all of CAI's training programs since its inception. Recent research has demonstrated that many underserved populations lack trust in their health care providers or feel disrespected by providers and associated staff. Often this dissatisfaction can be rooted in cultural and ethnic differences and misunderstandings. CAI's training curriculum is designed to

  • increase awareness and appreciation of the cultural backgrounds of others and oneself.
  • identify barriers to achieving cultural competence in the delivery of clinical services.
  • increase recognition of the negative impact of false assumptions and stereotyping on effective service delivery.
  • develop more effective responses to encounters with co-workers and patients who have different values and/or cultures.

Cultural Competency Training

In the past three years, CAI has provided over 50 cultural competency and diversity training programs to over 600 participants. These programs incorporated not only ethnographic and other cultural information, but also participatory group exercises and simulations that help participants to develop and enhance their skills in serving clients of different cultural, ethnic and other backgrounds. Some of our past programs have included:

  • Culturally Competent Mental Health Services
  • Cross Cultural Issues in Counseling
  • Integrating a Cultural Approach in Service Delivery
  • Cultural Competency in the Workforce
  • Cultural Competency in Adherence Coaching
  • Culturally Competent Clinical Services
  • Cultural Issues in the Treatment of West African Immigrants with HIV Infection
  • Cultural Competence in Residential Drug Treatment Settings



Cicatelli Associates Incorporated, 505 Eighth Avenue, Suite 1600, New York, NY  10018

phone: (212) 594-7741 / fax: (212) 629-3321
http://www.cicatelli.org

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