Consumer-Provider Partnership for Care 
Recruitment and Retention of HIV+ Women into Services

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PROJECT OVERVIEW

The Consumer-Provider Partnership for Care Program will provide HIV healthcare agencies with a framework for developing partnerships between their staff and HIV+ women consumers in order to improve their reach, recruitment and retention of other HIV+ women who are not in care. Through specialized training and technical assistance, agencies will learn how to establish and utilize effective consumer-provider partnerships to address the daunting challenges of engaging and retaining hard-to-reach vulnerable women in care. 

These partnerships will also contribute to the provision of comprehensive, coordinated and culturally competent family-centered HIV care that includes the active involvement of consumers in their own care.

BACKGROUND

Agencies can have difficulty identifying and reaching the most vulnerable HIV+ women in need of care and/or retaining HIV+ women in services.  However, your consumers often know how to find other women who are not accessing services, and understand the issues that make it difficult for HIV+ women and their families to access services and manage their healthcare. 

Your consumers (HIV+ women who are successfully involved in their own healthcare) and clinical staff can work effectively in partnership to address these challenges. Consumers can function as role models to other HIV+ women, and as liaisons between clinical care staff and women in need of services. 

For the consumer-provider partnership to work effectively and improve access to and retention in services, both consumers and clinical staff need training and follow-up support on partnering together and utilizing evidence-based techniques and public health strategies such as:

  • social network strategy

  • motivational interviewing

  • harm reduction

  • adherence strategies

All of the interventions and strategies presented in this training program have documented evidence of efficacy and the training will allow for a broad dissemination of these techniques through Ryan White Part D agencies. Consumers and clinical staff will learn to pursue this unique partnership with the common goals of identifying hard-to-reach, vulnerable HIV+ women and their families, increasing access to care, and supporting women as they learn to become actively involved in their own healthcare.

ABOUT CICATELLI ASSOCIATES INC.

CAI is a nonprofit, 501(c)(3) training and technical assistance organization that has been working to improve the quality of HIV care to underserved, vulnerable populations since the beginning of the epidemic. Using our successful model of training and technical assistance, and our experience training on integrating peer advocates in healthcare teams to Ryan White funded agencies and other HIV healthcare providers, we have designed the onsite technical assistance that targets clinical care staff and consumers.

 

Cicatelli Associates Incorporated, 505 Eighth Avenue, Suite 1600, New York, NY  10018
phone: (212) 594-7741 / fax: (212) 629-3321
http://www.cicatelli.org

© Copyright 2011, Cicatelli Associates Inc.